7000 bat Privacy Policy
This document provides a full explanation of how your personal information is collected, stored, and kept secure.
1. Introduction and Scope
This Privacy Policy ("Policy") is issued by the 7000 bat platform ("we", "our") and applies to all registered and unregistered users ("you", "your") who use our website, mobile application, or any digital service. The purpose of this Policy is to clearly explain how users' personal information is processed, with whom it is shared, and how it is kept secure.
7000 bat believes that user privacy is a fundamental right. By creating an account or using the service on this platform, you agree to the terms of this Policy. The Terms and Conditions and the Privacy Policy together form the legal basis of our service, and both documents should be read carefully.
This Policy has been prepared in accordance with applicable laws of Bangladesh and international data protection standards. We may revise this Policy from time to time; registered users will be notified of any significant changes.
2. What Information We Collect
Certain types of personal information are collected on the 7000 bat platform for the purposes of account registration and service delivery. We do not collect any information beyond what is necessary.
2.1 Registration and Identity Information
The following information is collected when creating an account:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID or passport number (where identity verification is required)
2.2 Financial and Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
2.3 Usage Information
Information automatically collected while using the platform:
- IP address and device type
- Browser type and operating system
- Time and duration of service use
- Game play history and betting information
- Cookie and session data
2.4 Communication Information
If you contact customer support via live chat or email, details of that conversation may be recorded. This is used to improve service quality and to resolve disputes.
3. Purpose of Using Information
Collected information is used only for specific, legitimate purposes. 7000 bat never sells user information to third parties for commercial purposes.
3.1 Service Operation and Account Management
- Creating, managing, and securing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Managing VIP program benefits
3.2 Identity and Age Verification
All users must be at least 21 years of age. Documents received for age and identity verification are used solely for that purpose and are stored securely.
3.3 Security and Fraud Prevention
- Detecting unusual transactions or activity
- Preventing account hacking or unauthorized access
- Complying with anti-money laundering (AML) regulations
3.4 Customer Support and Communication
Information is used to provide support via 24/7 live chat and email. Email and mobile numbers may be used to send necessary updates, security notices, and important account information.
3.5 Platform Improvement
Usage information is analyzed to improve the platform's performance, usability, and gaming experience. This analysis is conducted on a fully anonymous basis.
4. Sharing and Disclosure of Information
7000 bat does not sell, rent, or trade users' personal information to third parties. However, limited information may be shared in certain specific circumstances.
4.1 Service Provider Partners
Trusted third-party services are used for payment processing, technology infrastructure, and customer support operations. These partners are given access only to the information necessary to carry out their specific tasks and are bound by confidentiality agreements.
4.2 Game Providers
Game studios including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe may access relevant session data to operate their games. This data is used to ensure game fairness and to calculate RTP.
4.3 Legal Obligations
We may be legally required to disclose information under a court order, government directive, or applicable law. In such cases, only the necessary information will be disclosed.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new operating entity. Users will be given appropriate notice before any such change.
5. Cookies and Similar Technologies
Cookies and similar tracking technologies are used on the 7000 bat website and app. Cookies are small data files stored in your browser or on your device.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the platform — such as maintaining login sessions, security verification, and managing the shopping cart. The service does not work properly without these cookies.
5.2 Functional Cookies
These cookies are used to store user preferences (language, theme), information from previous sessions, and to provide a personalized experience.
5.3 Analytical Cookies
These cookies are used to analyze platform traffic, user behavior, and performance. The data collected is fully anonymous and helps improve the quality of the service.
5.4 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working correctly. For detailed questions about cookies, see our FAQ section.
6. Data Security Measures
7000 bat has adopted industry-standard technical and organizational measures to ensure the security of user information.
6.1 Encryption
All data transmitted on the website and app is secured with SSL/TLS encryption. Passwords and sensitive financial information are stored using advanced hashing algorithms.
6.2 Access Controls
Personal information is accessible only to authorized staff, and they are given limited access according to their role. All access is logged and regularly audited.
6.3 Security Testing
System security is ensured through regular security audits and vulnerability testing. In the event of a data breach, affected users will be notified within the applicable timeframe.
6.4 Data Retention Period
User information is retained for as long as the account remains active. Even after an account is closed, certain information may be kept for a specified period for legal obligations, dispute resolution, or fraud investigation.
7. User Rights
7000 bat users may exercise the following rights regarding their personal information.
7.1 Right to Access
You may request at any time to know what information we hold about you. To do so, contact customer support.
7.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may have it corrected. This request can be made through account settings or via customer support.
7.3 Right to Deletion
Where there is no legal obligation to retain data, you may request deletion of your personal information. However, this request may be partially limited in the case of an active account or ongoing transactions.
7.4 Right to Restrict Processing
In certain cases you may request that processing of your information be restricted — for example, when you dispute the accuracy of the information.
7.5 Right to Withdraw Consent
Consent given for marketing communications or optional data processing may be withdrawn at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Information about setting account limits and self-exclusion rights is also available on the Responsible Gaming page.
8. Protection of Minors
7000 bat provides services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
Age is verified at the time of registration, and if it becomes known that a user is a minor, their account will be closed immediately and the associated information will be securely deleted. If a parent or guardian believes their child is using our platform, please contact customer support immediately.
9. International Data Transfers
Our servers and technology infrastructure may be located in various countries. Where user information is processed or stored outside Bangladesh, we ensure that adequate data protection measures are in place at the destination.
All international data transfers are conducted under contractual safeguards and applicable law. For transfers of data to third countries, we use standard contractual clauses or equivalent protective measures.
10. Policy Changes and Updates
7000 bat reserves the right to amend or update this Privacy Policy as needed. Depending on the nature of the change, we will notify users in the following ways:
- A notification will be sent to the registered email address
- A notification will be displayed upon logging in to the platform
- For significant changes, new consent will be obtained
Continuing to use the platform after an updated Policy is published will be taken as your agreement to the changes. For this reason, it is recommended that you read the latest version of this Policy before each login.
11. Contact Us
If you have any questions, requests, or complaints regarding the Privacy Policy, please contact us. The 7000 bat customer support team provides assistance in Bengali and English, seven days a week, twenty-four hours a day.
Live Chat
Log in to the platform and get direct assistance at any time via live chat.
For data protection requests, write "Privacy Request" in the subject line of your email.